Chat or Talk with LAX Your personal AI companion
from HeartWise Coming soon

Someone to talk to.
Just pick up the phone.

Chat and voice support for older people. Talk on the phone, or chat by simple text messages, whichever feels easier. A friendly, verified companion is there for you.

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A smiling older woman holding a phone while her daughter sits beside her and smiles. The words read: LAX-Chat, someone to talk to, just pick up the phone.

How LAX works

  1. 1

    Ring us or press the button

    A host asks what you enjoy talking about.

  2. 2

    Meet your companion

    We match you with a verified companion who shares your interests.

  3. 3

    Talk whenever suits you

    A regular weekly call with the same companion, or ring when you fancy a chat.

  4. 4

    Family kept in the loop

    If you like, family get a weekly note that calls are going well, never what was said.

A smiling Chat or Talk with LAX team member with a headset, ready to help a caller

Ask for a call back

Leave a name and number and a host will ring. For yourself, or a parent or friend with their permission.

Who is filling this in?
Best time to call
How often?
Enjoys talking about (optional)

Simple, safe and kind

  • Chat or voice

    Talk on the phone, or send simple chat messages. No passwords, no apps to learn: choose whatever feels easiest.

  • Your number stays private

    Calls connect through LAX, so companions never see your phone number or address.

  • Verified companions

    Every companion is checked by our team before taking a call.

  • Never asked for money

    Companions never ask for money. If anyone does, say "report" on the call.

  • Family can help

    A son, daughter or carer can sign you up and choose call times, with your permission.

  • Easy to stop

    Hang up any time. We'll find you a different companion.

Could you be a LAX companion?

Give an hour a week to someone who'd love to talk. Volunteers are verified and trained.

Become a companion