Plan a safe first meet-up, in a public place.
Five short steps: where, when, getting home, who knows, and a quick safety check. At the end you get a plan to send to someone you trust, and a calendar check-in reminder.
Everything stays on your device. Nothing you type here is sent to HeartWise or saved.
Start planning First meet-up tips
Your safe meet-up plan is ready.
Send it to someone you trust
Remind yourself to check in
Add the meet-up to your calendar, with an alert when it's time to text your contact that you're safe.
Meeting someone from HeartWise? Plan it from your conversation in My dashboard too. We'll ask afterwards how it went, and if something wasn't right, our safety team follows up.
First meet-up, the safe way.
☕ Keep it public and short
A busy café in daylight for about an hour. Sit where you can see the door, and stay in the public area.
🚌 Your own way there and back
Travel on your own, and don't share your home address. If plans move to a new place, take your own transport.
📱 Check in afterwards
Text your trusted contact when you leave and when you're home. If they don't hear from you, they ring.
🚩 Notice the red flags
Pressure to go somewhere private, asking for money, avoiding a video call, or someone who doesn't match their photos. Leave and report it.
If you feel unsafe
Leave straight away. You don't owe anyone an explanation. Ask staff for help, and in an emergency call 112 (Ireland, the UK, the EU and India), 999 (Ireland and the UK) or 911 (the USA).
Afterwards, tell our safety team. We read every report. See also our safety guidelines.